Tip Of The Week – Use QPack ALERTS To Keeps People On The Same Page

Rami.Azulay October 24th, 2015 Posted by Rami Azulay( ) ALM 2.0, KPI, Tip Of The Week

October 25th 2015 2015-10-24_07-14-47 Amita Gupta in Tip of the Week, QPack


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Use QPack ALERTS To Keeps People On The Same Page

Alerts are very powerful tools useful in keeping track of updates or anything new that happens during the process of Application Life-cycle Development.  Alerts can be configured to signal any type of information in well organized manner. It can also be configured whether you want them to be delivered or not and when. This is done simply by creating views, and by using those views, one can create his own alert to send those views results as email notification to selected  a preset audience. Alerts minimize  the need to gather  updates from each individual in the organisation. For example, alerts are beneficial to a  manager who may want a daily update on how much testing is done, and which requirements have been covered by teams. So instead each team member emailing  reports on completed tasks,, the manager can simply create an alert that collects  the information about the work being done by the team members and schedule that to come in before every morning meeting. So time spent on meeting is less and important issues are raised first.

How Alerts Can Serve Quality Manager?

As a quality manager, there are many events within an organization that requires strong documentation and actions. One of the best uses of QPack Alerts, is creating  what is called Pre Audit alerts. These alerts serve as watchdog agents within the quality process. inconsistencies such as the following, can be found:

  • Broken Traceability
  • RISK without Mitigation
  • Failure in the V&V process
  • Complaints out of SLA
  • CAPA with overdue actions items etc.

How to Create Alerts?  

The Admin user can create alerts by giving his own user defined name. For Example the name “Daily Test Execution Status Report” , will be the subject line for emails received from the system to the users. Additionally, the email body may contain useful data about how to correct the fault discovered by the alert.

Setting the time and add the Notifier

A User can set the time to generate the email to be received by a group of Users. The period of time for which an Alert remains active can also be defined, relieving users of having to worry about daily updates.

 

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About the author, Rami Azulay

Rami has over 24 years of experience in various software development and QA roles. Using his extensive knowledge of operations and quality, Rami was a main architect of the Orcanos software back in 2005 and later became Orcanos VP sales & marketing. Rami holds an MSC degree in Computer Sciences.

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