Mazor Robotics

Not just a vendor, but a partner to success

Customer Profile:

Customer: Mazor Robotics
Country: U.S. / Israel
Industry: Medical Device Customer
Profile:

Mazor Robotics is a leading innovator in spine surgery—inspiring the art of surgery with robotic guidance systems and complementary products that provide a safer surgical environment for patients, surgeons, and OR staff. Mazor Robotics’ flagship Renaissance™ Surgical Guidance System is transforming spine surgery from freehand procedures to highly-accurate, state-of-the-art robotic-guided procedures that raise the standard of care with better clinical outcomes.

Business Challenge

Move all manual paper work to electronic DHF

Project description

QPack Medical™ Application Lifecycle Management has been chosen over other tools in the market due to its unique solution addressing Medical Device vendors needs on the regulation and standard compliancy area.

QPack Medical™ Application Lifecycle Management has been chosen over other tools in the market due to its unique solution addressing Medical Device vendors needs on the regulation and standard compliancy area.

Yael Sirpad, R&D PM at Mazor Robotics

Key benefits and Results

QPack has a very good user interface and short learning curve for all users to perform everyday work

  • It creates a collaborative environment that shares and reuse information between stakeholders
  • It has important inconsistency ALERTS measuring the maturity of the DHF/Technical File the greatest benefit we see beyond the fact that we have eliminated some black holes in the process is that now once we have the tools we have a system watching our back. QPack effective inconsistency alerts keep us aligned with the expectations for process monitoring in accordance with applicable medical devices quality system management standards.

“We have went through what I understand is a common path with Orcanos customers. We have done a brief process analysis review with their experts, implemented their suite of tools and customized them and even integrated some tools to other systems we had. The greatest benefit we see beyond the fact that we have eliminated some black holes in the process is that now once we have the tools we have a system watching our back. QPack effective inconsistency alerts keeps us aligned with the expectations for process monitoring in accordance with applicable medical devices quality system management standards.”
Arie Rothman
Mazor Robotics Operation Manager
“QPack ALM for Medical Device vendors allows us to build our business strategy KPI’s and see the quality of our processes and the efficiency of our program execution to meet the market demands. QPack allows to share knowledge and data from customer inputs (Change Request/Complaints) through our product road map, it creates a collaborative environment that shares and reuse information between stakeholders”
Eli Zehavi
Co-Founder and COO, Mazor Robotics