OVERVIEW
To address instances where users forget their username or password, Orcanos offers the “Forgot Your Password?” feature on the Login Page. This feature enables users to recover their username or password via email. By utilizing this feature, users can regain access to the system successfully.
HOW TO RECOVER THE PASSWORD:
To recover the password, users need to follow below simple steps:
- Click on Forgot Your Password? Hyperlink on the Login Page
- The Forgot Password page gets displayed.
- Input the Email or Username and click Send button.
User receives email with the “Reset Password” hyperlink.
Input the New Password and click on Reset button.
HOW TO RECOVER THE USERNAME:
In order to recover the Username user has to follow below simple steps