One of our users cannot seem to edit Risk items under the Risk Management System documents or even add items.

If a user (with correct permissions and license type) in the Orcanos system is unable to edit or add risk items under the Risk Management System documents, there are several troubleshooting steps you can take to resolve the issue. Here's...

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Learn How to Efficiently Deliver Document to 510(k)/CE from Single Source

New Feature 4.3.0.89 - Stop Duplicate Documents with Shared Common Data Many of our customers often complain about having duplicate documents for their products after a few submissions. Back in the day, it was standard practice to manage similar documents...

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How to fix the Read only and Password Protected Files on DMS?

When user add any file which is Password Protected or Read Only in the Revision, It gives Protected Mode disable button To fix it, please follow the guidelines: For Password Protected File: If the file having password protected then remove...

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How to know the progress of your testing based on baseline version

One of the most burdensome tasks of the testing manager is to follow up on the progress of the testing project. One way to do it is to look at the status of your tests in terms of pass and fail...

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Why work item status still in status approved after change was made to the item?

After Sign, a Workitem "Approved or Reject" and update that, then routing state should be Draft again. but only for some fields like Description, Name, and Status. The draft state will be displayed, if the user updates Description, Name, and Status field only. for other fields,...

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Download PDF Generation Limitations

When Download the PDF file after approve and sign the file, we have some limitations here, That Download PDF works only for Docx, Pptx and Xlsx file formats only For others formats, could sign but do not get the download...

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