Orcanos enable users to view the Active Chats. With the help of this option, user can see all recent chats list at the same place.
HOW TO SEE THE ACTIVE CHATS:
- On the top of the page, we have the chat icon (A red Circle with the number)
- Click on this icon, the user can see the chats list sorted from the most recent to the oldest ones.
The Unread chats are listed in the top of the List. The Unread chats have the Blue background
- Click on the Chat hyperlink. A chat pop-up is displayed with the chat details.
- When a new chat arrives and the user gets online, Chat Icon starts to blink.
The Number in the Chat Icon signifies, the number of unread chats.