Logging In

Retrieving Username / Password

The recovering password option enables you to recover the password.

To recover the password:

1.  Click Need Help? link in the Login page as shown.

login_help

2.  This displays the Recovery page.

recovery

Recovering  the Password

1.  Select the I dont know my password option. The following fields are displayed in the Recovery page.

recovery_password

2.  Enter the username in the Username field.

3.  Enter the email of the user in the Email field.

4.  Click Continue. An email containing the password is sent to the specified email ID.

Recovering the Username

1.  Select the I don’t know my username option. The following fields are displayed in the Recovery page.

recovery_username

2.  Enter the email address in the Email field.

3.  Click Continue. An email containing the username is sent to the specified email ID.

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