DWQA QuestionsNot able to enter licence key due to error
neha.bansal Staff asked 5 years ago

Why¬†am I not able to enter the License Key? The system is giving an error “License Key Mismatch” to me when I am trying to copy past it from the email I am getting from ORCANOS support.

1 Answers
neha.bansal Staff answered 5 years ago

Steps:
Go to Admin> License Management> Click on Enter license key button.> Enter license key and save it.
Note:
You need to copy the key from the email body to the Admin system. When you do it many times, you have copied by mistake a space char at the end. The space char cause the system to say the key is not valid. So Please make sure to remove the space char at the end.