Document Control

Fix Corrupted or Unreadable Files or Cannot be added in DMS Revision section

If the file has unreadable or corrupt data, it must be fixed before it can be uploaded and approved. Sometimes, the user may get a message that Revision is not added and the file is not added in the Revision section.

STEPS TO REMOVE THE CORRUPTED OR UNREADABLE DATA

  • Open the latest saved Document
  • Click on the File tab
  • Select the Info option
  • Click Check for Issues and Inspect Document

  • Click on the Inspect Button

  • Click the Remove All Button for the Following:
    • Document Properties and Personal Information (Optional)
    • Custom XML Data (Mandatory)

  • Press the Close Button
  • Now Save the Document

You can now upload and sign the file as a Revision.

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