Customer Service

Easy to use, simple to configure, and seamlessly integrated to Quality Management and Design Control

Customer Service

MANAGE CUSTOMERS AND CUSTOMER SITES

Orcanos Service Center is integrated to the ALM and Quality Management system. Its the place were your customers can report service calls, which can be later addressed by your support team.

  • Orcanos Service Center is easy to use, simple to configure, and seamlessly integrated to other Orcanos modules.
  • One-stop Integrated Helpdesk Ticketing/Complaints, Quality and ALM
  • Fully Customized to match organization needs
  • Manage service call lifecycle and create custom statuses
  • Decide when SLA timers should go off
  • Address Risks and safety issues up to mitigation, CAPA and more
Manage Customer Sites

DEFINE SERVICE CALL WORKFLOW

Define Service Call Workflow
Customer Service

CUSTOMER SERVICE DASHBOARD

Track customers service calls using filters, Google map, and many other professional dashboard panels

Orcanos

Contact

8Beit Oved Street
Tel Aviv, Israel
+972-3-5372561
info@orcanos.com

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