QPack Cloud is a powerful software application designed for R&D and specializes in medical device, designed to deliver the highest level of security to customers.
QPack supports all areas of security, including: physical, operational, network, system, application, access and data, ensuring your data always remains secure and private.
We use the best practices’ approach for security and use the best built-in tools of Windows Server 2012 and AWS.
Only a select group of Orcanos’ employees have access to our production environments and only after undergoing thorough background checks. We provide on going training for our employees regaridng how to maintain customer confidentiality and how to handle sensitive data.
Each admin group has its own individual credentials
Orcanos is patching the servers on a monthly basis. Orcanos is making sure the official MS updates are installed on both Frontends and Backbends
The system is hosted on AWS Cloud – EU-Central.
The system is built from IIS as front-end and SQL database servers in the back-end.
OS / SQL Version:
The server’s OS is Server 2012 R2
The SQL version is 2012R2 STD
Currently the system is deployed in a single region but the topology supports multi-region scalability both for Frontend and Backend.
|Content||Backup intervals||Backup method||Backup location|
|SQL databases||Every 6 hours||SQL Internal Backup||Local Drives|
|SQL databases||Every 6 hours||CrashPlan||Offsite backup – CrashPlan datacenter US|
|IIS Application||Every 15 minutes||CrashPlan||Offsite backup – CrashPlan datacenter US|
|Virtual Machine Instance||Weekly||AWS Snapshot – automatic||AWS|
All the data that is arriving at CrashPlan has infinite retention, and data will be stored without version limit.
Virtual Machine Snapshots are kept for 2 months
Monitoring: CrashPlan is being monitored by Migdal Computing Solutions (http://www.migdalcomputing.com/) on a daily basis.
Although the Orcanos system is built on the most reliable and stable cloud system “AWS”, we still have all the procedures in place to insure recovery in case of disaster / accidental damage / malicious damage.
|Scenario||Action Items||Recovery time|
|Database corruption (accidental or malicious )||Recover via SQL Management studio from local backups||Up to 60 minutes|
|IIS corruption (accidental or malicious)||Recover via CrashPlan||Up to 360 Minutes|
|Virtual Machine EC2 instance corruption||Recover from snapshot + recover from CrashPlan the latest backup set||Up to 1 working day|
|Complete AWS region failure (Highly not likely)||Install new IIS & SQL servers + recover from CrashPlan the latest backup set and re-configure the servers||Up to 2 working days|